Destination Lapland | Rental instructions
Destination Lapland is an adventure house in the Ylläs area, which offers not only high quality accommodation but also a variety of excellent activities. Coming here is like coming to another home. All’s well when the cabin’s well.
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Rental instructions

CUSTOMER INSTRUCTIONS

05.08.2021

1. The cabins are available at the latest from 18.00 h on arrival day until 10.00 on departure day.

  • If you arrive outside office hours, please inform us via e-mail (info@destinationlapland.com).

2. The cabins are based on a self-sufficiency principle.

  • Guests bring their own toilet- and kitchen papers, detergents and other consumer goods.
  • Bed linen may be ordered from our office for an extra charge of 20 € / set.
  • In some cases bed linen are included in the cabin price. Please check from your final invoice if they are included.

3. The keys to the cabins are to be picked up at the Destination Lapland office.

  • With accepting the keys, the guest commits to the general terms of reservation and received customer instructions.
  • If you arrive outside our office hours, you will find the keys from a post box next to Destination Lapland office main door.
  • The keys shall be returned to the Destination Lapland office on the day of departure.
  • Outside of the office hours the keys may be dropped in the locked post box next to Destination Lapland office main door.

4. Passenger card

  • Please fill in the passenger card sent to you in advance by e-mail. Please return it to Destination Lapland office upon arrival or by e-mail prior to your arrival (info@destinationlapland.com).

5. When arriving to the cabin, please check that everything is in order, and if there is any noticeable damages, please inform Destination Lapland office immediately.

  • Complaints about the cabin’s condition, which are made later on, we unfortunately may not accept.

6. Pets are allowed only in cabins where it is specifically mentioned in the cabin description.

  • We will charge an extra pet fee of 52 €.

7. Firewood and the final cleaning are included in the price.

  • Please make sure that the bed linen ordered from our office are collected in one spot, the garbage is brought out, dishes are cleaned and the fridge is empty.

8. When leaving, please check that you have all your belongings with you.

  • For sending lost and found items we charge 35 € + postal fees.

9. Please check Destination Lapland office opening hours from www.destinationlapland.com

Maintenance and emergency number: +358 (0)400-692 585
(outside office hours only in case of emergency).

WE WISH YOU NICE HOLIDAY!

Covid 19 Safety Instructions.pdf

Customer_instructions_reservation_2021-2022.pdf